Privacy Policy

Ezenea


 

ARTICLE 1 – Personal Information We Collect

 


When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, billing address, shipping address, and email address.


When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which helps us learn about your browser and operating system.


Email marketing (if applicable):

With your permission, we may send you emails about our store, new products, and other updates.

 

 

 

ARTICLE 2 – Consent

 


 

How do you obtain my consent?

 


When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.


If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or provide you with the opportunity to decline.


 

How can I withdraw my consent?

 


If after you opt in, you change your mind, you may withdraw your consent at any time by contacting us at:

📧 contact@ezenea.com

 

 

 

ARTICLE 3 – Disclosure

 


We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

 

 

 

ARTICLE 4 – Shopify

 


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


Your data is stored through Shopify’s data storage, databases, and general Shopify application. Your data is stored on a secure server protected by a firewall.


 

Payments

 


If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).


Transaction data is stored only as long as necessary to complete your purchase. Once your transaction is complete, your purchase transaction information is deleted.


All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and others.


For more insight, you may also want to read Shopify’s Terms of Service or Privacy Policy.

 

 

 

ARTICLE 5 – Third-Party Services

 


In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.


However, certain service providers, such as payment gateways and transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.


We recommend that you read their privacy policies carefully to understand how your personal information will be handled.


Some providers may be located in or have facilities located in a different jurisdiction than you or us. If you proceed with a transaction involving a third-party service, your information may become subject to the laws of the jurisdiction(s) in which that service provider operates.


Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms & Conditions.

 

 

 

ARTICLE 6 – Security

 


To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.


If you provide us with your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-accepted standards.

 

 

 

Cookies

 


We use the following cookies to optimise your experience. You can choose whether to allow them:

 

  • _session_id – unique session identifier

  • _shopify_visit – stores visit data (30 minutes)

  • _shopify_uniq – counts unique visits per customer

  • cart – stores cart contents (2 weeks)

  • _secure_session_id – secure session identifier

  • storefront_digest – used to determine access to password-protected stores

 

 

 

 

ARTICLE 7 – Age of Consent

 


By using this site, you confirm that you are at least the age of majority in your country of residence, and that you have given us your consent to allow any of your minor dependants to use this website.

 

 

 

ARTICLE 8 – Changes to This Privacy Policy

 


We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website.


If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

 

Questions & Contact Information

 


If you would like to:

 

  • access, correct, amend, or delete any personal information we have about you,

  • lodge a complaint, or

  • simply want more information,

 


please contact us at:

📧 contact@ezenea.com